Does your company’s territory alignment need improving? Do you suffer from high turnover rates among your field representatives? Are high travel times cutting into their productivity? In today’s economy, you cannot afford to have inefficient territory alignment and underutilized personnel. Territory Solutions International helps you improve productivity through enhanced territory design.
Territory alignment design has many benefits, including:
- Increased customer satisfaction through improved customer coverage
- Evenly distributed workload and incentive opportunities boost employee morale
- Balancing territories and removing geographic inefficiencies reduces travel expenses
The Benefits of Optimal Territory Alignment
Misaligned territories mean unrealized sales, frustrated employees, and unhappy customers. Effective territory design looks to correct these problems by focusing on two elements: workload distribution and travel time for field representatives.
In a majority of companies, over one-third of their field representatives have uneven workloads. Some representatives have too much work, making it difficult for them to complete their assigned tasks and leaving them overworked and stressed out. Others have too little work and fall short of goals, objectives and expectations, leading to dissatisfaction and increased employee turnover. Both of these extremes can affect customer satisfaction and leave them open to poaching by your competitors.
When it comes to the second element, we have found that, on average, field representatives spend 20-25% of their time traveling. With a more efficient territory alignment design process, you can reduce their travel time and thereby increase the time they have to spend with assigned accounts. Even small reductions in travel time can deliver significant returns when reinvested in activities that support customer growth.
You can see how ineffective territory alignment can lead to reduced productivity and lost revenues. At Territory Solutions International, we endeavor to increase sales, balance the workload among field representatives, and improve customer service through territory alignment optimization.
Our territory alignment design industry experience includes:
- Consumer Products
- Home & Business Security
- Research & Technology
Call the Territory Alignment Experts at TSI
At Territory Solutions International, we are eager to help you efficiently and effectively grow your company through improved territory alignment. Territory alignment is an ongoing process that helps maximize sales productivity and revenue, with most companies needing to review their sales territory maps every three years. If your company is due for a review, or if you want more information about our territory alignment services, call us at (352) 989-5750.